Privacy policy

Introduction

This Privacy Policy is to explain how FB Inc SRL https://fbinc.md (hereinafter "FB Inc SRL https://fbinc.md" or “we”) collects, uses, and shares your personal information while you play the games provided by FB Inc SRL https://fbinc.md (“Services”), including but not limited to the following games: Words & Animals: Crossword, Words: World Tour Puzzle, Word Show.

You acknowledge and agree that FB Inc SRL https://fbinc.md reserves the right to update, modify or revise this Privacy Policy at any time, by publishing an updated version to the website located at https://fbinc.md. The updated Terms of Use or Privacy Policy come into force immediately upon being published on https://fbinc.md. You are advised to check the website from time to time for notices concerning such updates.

Consent

1. What information we collect & how we collect it Provided by you:

Contact information provided by you within the Services, such as nickname and email address Your communication logs with the Service support or the community team, such as support tickets or in-service chat texts. Collected automatically by us or our service providers:

Data about your game progress & account
Data about your use of the Service, such as gameplay data and your interactions with other players inside the Service
Data about your device, such as device name, model and operating system, screen resolution, browser type, country and language settings, internet provider, cellular net operator, network type
Your IP address and mobile device identifiers, such as your device ID, advertising ID, MAC address, geo-location, IMEI
Data obtained through third parties, such as your social network ID, application store ID (Google Play Store, App Store), social network name

2. What we use the information for Service operation & improvement

Creation of new accounts which allows new players to initially access the Services
Verification and confirmation of payments processed through and/or within the Services
Delivery of the requested services and products
In-service communication, such as chats with other Service users and/or communication with the support team
Player experience improvement, development, and customization
Timely notification & related information delivery, such as support messages, updates, and security alerts
Service security maintenance

Monitoring of Service usage
Detection of suspicious activity
Taking action against fraudulent players
Ads personalization

Improvement of the advertisements presented to you in accordance with your online behavior
Analysis of the advertisements effectiveness & their according tailoring

3. How we keep the information safe & secure

We’re committed to keeping your information secure by any means available, therefore, we’ve taken appropriate steps & measures according to industry standards, including, where suitable, encryption, to ensure that your personal data & transactions are protected from unauthorized access, misuse or modification.

4. How you can access, update or manage your personal information

In case your information is incomplete, outdated, incorrect or no longer relevant for the purpose of processing, you can send us your request at inbox@fbinc.md. This email may also be used in case you need to file a complaint or have any questions regarding your personal data use or about this Privacy Policy.

5. INFORMATION FOR EU CITIZENS

You have the right to request & obtain deletion of your personal information collected through our Services. If you would like to exercise the right, please send your request at inbox@fbinc.md (please note that if your request is sent to any other FB Inc SRL https://fbinc.md email, we are unable to guarantee its receipt & further processing). We will aim to respond to your request within 30 days from the initial receipt of the request. In order to realize your right, we need to identify you as the original account owner. You acknowledge and agree that for this purpose we shall request additional personal information from you, such as photos and copies of your documents that you will need to provide. Provision of these documents is obligatory to avoid fraud and make sure your account is secure from possible damage.

Please note that deletion of your personal data will be followed by deletion of the related information, such as your in-game progress, including your level, purchased content licenses (including real money purchases), and any in-game content associated with the account. The restoration will be impossible. By requesting to delete your personal data, you acknowledge and accept this fact and approve the deletion of this related information.

Please note, that in case your consent to processing is withdrawn by you, you may still not be able to access FB Inc SRL https://fbinc.md Services anymore.

Please keep in mind that all correspondence regarding the personal data deletion can only be held in English.

5.1 Information retention

We will retain your data for as long as your account is active or for as long as needed in order to provide you with the Services. Please be acknowledged that if you request deletion of your data, we will retain anonymous information after your account has been deleted. Any information you have shared with other users of our Services, such as in-service chat messages, group posts, or any other content available for other users, will remain available in the system after your data deletion.

6. Collection, Processing, and Sale of Market and Lead Information

6.1. Collection of Market and Lead Information:

We may gather information about markets and leads from various public sources, such as public databases, online trading platforms, as well as with the consent of data subjects if necessary. Leads may be acquired through various channels, including web forms, advertising campaigns, and partnership relations with other organizations.

6.2. Processing of Market and Lead Information:

All collected market and lead information will be processed in accordance with principles of confidentiality and data security. Processing of such information will be carried out for market analysis, trend and pattern identification, as well as for enhancing marketing and sales strategies.

6.3. Sale of Market and Lead Information:

Market and lead information may be sold to third parties only with the consent of data subjects and in compliance with applicable data protection laws. When selling such information, all principles of transparency and confidentiality must be observed.

7. Compliance Policy and Training

7.1. We commit to comply with all applicable laws and regulations regarding the collection, processing, and sale of market and lead information.

7.2. All employees with access to such information are required to undergo training on this policy upon assuming their positions and to periodically update their knowledge in the field of data protection.